One team. Your whole shop. No handoffs.

TikTok Shop management

One violation can pull your best listing for days. We’re in your shop every morning, so problems start to get worked on the same day they show up.

• Catalog build and optimization: titles, images, variants, pricing
• Compliance and policy monitoring so listings never go dark
• Policy violations appealed the same day they land
• Customer service on your behalf, in English or Spanish: buyer messages, order questions, and post-purchase issues
• Buyer messages answered within 24 hours on business days
• Reviews and shop rating monitored, with unhappy buyers handled before the score slips
• Promotions, coupons, and flash-sale scheduling
• Enrollment in TikTok’s platform-wide campaigns, picked for the ones that fit your shop
• Weekly reporting with revenue attached to every line

Affiliate management

Most brands start affiliates with cold DMs. You start with our affiliate network of 500+ creators and the high performers we have strong relationships with.

• Direct access to our affiliate network of 500+ creators across categories
• Personal relationships with high-performing creators, so your product reaches people who already sell
• Creators vetted on what they’ve actually sold, not follower count
• Outreach, sampling, and briefing at volume
• Spanish-speaking creators sourced, briefed, and managed in Spanish, if you want to reach that audience
• Commission structures and tiers designed around your margins
• Ongoing nurture so top affiliates keep posting

TikTok Shop ads

GMV Max needs existing videos and a steady stream of new ones from both your brand and your affiliates. We keep your campaigns fed with affiliate videos, so they keep performing and new creative keeps getting tested.

• Full GMV Max setup, structure, and management
• Budget pacing against inventory and margin
• A steady flow of new affiliate videos into your campaigns, so fresh creative is always being tested
• Weekly ROAS by campaign, with a plain-English note on what we’re changing and why

Fulfillment

TikTok tracks how fast you ship. Late orders pull down your shop score and how often your products get shown, so we treat every order like it counts.

• 99%+ on-time delivery rate, measured by TikTok Shop’s own metrics
• Orders ship out Monday through Saturday
• Orders ship out within 24 business hours, guaranteed
• Shipping SLAs that protect your shop’s health score
• Returns and refunds handled without eating your week

Content creation IN TESTING

Short-form videos in English and Spanish, built on hooks that already work in your category.

We’re testing formats and hooks on our own shop first, because we don’t run anything on a client’s shop until it’s proven on ours. Our clients get first access when it launches. Ask about it on your call.

Live selling IN TESTING

Hosted lives in English and Spanish, so by the time we run yours, we already know what sells.

We’re running lives on our own shop first, because we don’t run anything on a client’s shop until it’s proven on ours. Our clients get first access when it launches. Ask about it on your call.