How much does this cost?+
Every retainer includes shop management, affiliate management, customer service, and ads, so the core of your shop is covered under one number. Content creation and live selling are priced separately when you add them. We’ll give you the number on the first call, and tell you if we don’t think it’s worth it yet.
What if we’ve never sold on TikTok before?+
We specialize in starting shops from zero, and it’s the work we like most. We can also take on an existing shop that’s been neglected. Either way, we can go from nothing to live in under 30 days: storefront, catalog, and the first affiliate creators posting.
How long until we see results?+
We work to get your first sales inside the first 30 days, though we won’t put a date on when they land. Meaningful, compounding growth is a 90-day story, and past that it’s growth stacking on growth. That’s the honest answer, and it’s why our engagements are built in 90-day cycles.
Can you guarantee results?+
No, and be careful with anyone who does. TikTok Shop depends on your product, your margins, and what creators do with it. What we can promise is the work: your shop checked every day, creators sourced and followed up with, and honest reporting on what’s working and what isn’t. On the first call, we’ll give you a realistic range based on what we’ve seen with shops like yours.
Can you fix a shop with violations or a low shop score?+
Yes. It’s one of the most common reasons a shop stalls. We find what triggered it, appeal what can be appealed the same day, and fix the listings or shipping habits that caused it so it doesn’t happen again.
What do you need from us to start?+
Product samples, shop and ad account access, your margins, and a point of contact who can approve creative quickly. That’s genuinely it. We handle the rest.
Are there products you won’t take on?+
Anything restricted by TikTok’s policies, and anything where the margins can’t support creator commissions. We’ll tell you on the first call rather than take the retainer and hope.
Who actually works on my shop?+
Our founder sets the strategy for every shop and handles anything that moves revenue. Our team handles the daily work: sample approvals, affiliate briefs, buyer messages, returns, and return appeals. You’ll always know who’s doing what, and our founder is reachable directly.
Where do your creators come from?+
We start with our own affiliate network of 500+ creators across categories, plus high-performing creators we have strong relationships with. From there, we vet new creators on what they’ve actually sold, not follower count, so your samples go to people who post.
Do you make content or run lives?+
We’re testing both on our own shop right now, because we don’t run anything on a client’s shop until it’s proven on ours. In the meantime, your content comes from the affiliate creators we recruit, brief, and manage. Our clients get first access when content and lives launch.
Do you work with Spanish-speaking audiences?+
Yes. Customer service, creator outreach, and affiliate briefs all run in English or Spanish, and we source Spanish-speaking creators who sell to that audience.
How often do we hear from you?+
Weekly reporting with revenue attached to every line, and a call every two weeks to go through it. If something needs a conversation in between, we set one up. Day to day we’re in a shared Slack channel or on email, as often as you need, including daily.
Do you handle fulfillment yourselves?+
Yes. We pick, pack, and ship in-house with no storage fees. Orders go out within 24 business hours, and our on-time delivery rate is over 99% by TikTok Shop’s own metrics. If you already have a 3PL you like, we can work with them instead.